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Privacy Policy

PRIVACY POLICY 

Effective Date: January 2026

At Panama Real Estate Brokers, Inc. (“we,” “our,” or “us”), we uphold the highest standards of discretion, integrity, and data protection. This Privacy Policy explains how we collect, use, store, and safeguard your personal information across our digital platforms, including our CRM (GoHighLevel), marketing systems, and communication channels.

1. Information We Collect

We may collect:

  • Personal details (name, email, phone, country of residence)
  • Property preferences (budget, location, investment goals)
  • Communication history (emails, calls, messages, appointments)
  • Technical data (IP address, device, browser, cookies)
  • Documentation when required (ID, proof of funds, residency information)

2. How We Use Your Information

We use your data to:

  • Provide personalized property recommendations
  • Support expats and investors with relocation and acquisition guidance
  • Enhance our services and digital experience
  • Deliver newsletters and market insights (with consent)
  • Automate follow‑ups and client care
  • Comply with legal and regulatory obligations

3. Use of GoHighLevel (CRM)

We use GoHighLevel to:

  • Manage client relationships
  • Automate communication
  • Track service stages
  • Maintain service excellence

Only authorized personnel have access.

4. Information Sharing

We do not sell personal data.

We may share information only with:

  • Trusted service providers
  • CRM and marketing platforms
  • Legal or regulatory authorities, when required

5. Data Security

We apply:

  • Encryption
  • Secure servers
  • Access controls
  • Continuous monitoring

6. Your Rights

You may request:

  • Access
  • Correction
  • Deletion
  • Withdrawal of marketing consent
  • A copy of your CRM‑stored data

7. International Clients

We align with international privacy principles, including GDPR‑aligned practices.

8. Cookies

We use cookies, analytics tools, and tracking pixels to improve your experience.

9. Marketing Communications

With consent, we send:

  • Property alerts
  • Market insights
  • Investment opportunities

10. Automated Workflows

We use automation to enhance service efficiency and personalization.

11. Updates

We may update this policy periodically.

12. Contact

privacy@panamarealestatebrokers.com

Panama City, Republic of Panama